Thank you for choosing Football GHJ LLC! We hope you are satisfied with your purchase of sporting goods. If you are not completely satisfied with your order, please see below for details on our refund and return policy.
- Return Conditions
You may request a return within 30 days of receiving your order, provided the product meets the following conditions:
Unused: The product must be in unused condition, without any wear or damage.
Original Packaging: The product must be in its original packaging, including all accessories, instructions, and tags. - Exchange Policy
If you receive a defective or incorrect item (such as the wrong size or style), you may request an exchange. Exchange requests must be made within 30 days of receiving the item and must follow the same condition requirements as returns. - Return and Exchange Process
Please follow these steps to request a return or exchange:
Contact Customer Service: Please contact the Football GHJ LLC customer service team via email at stephenlucas@footballghjllc.com, providing your order number and a description of your return request.
Obtain Return Authorization: Our team will review your request and provide return authorization, along with the return address.
Ship the Item Back: Please ship the authorized return item back, ensuring it is in its original packaging. We recommend using a trackable shipping service to ensure package tracking. - Return Address
Please send return items to the following address: 1540 W 8th St Apt 16 Upland, CA 91786 - Processing Time
Return Processing: We will inspect your returned item upon receipt and process your return request within 5-7 business days.
Refund Processing Time: Once your request is approved, the refund will be processed according to your original payment method and usually takes 3-5 business days to appear in your account. The exact time may vary depending on your bank’s processing speed.
If you have any questions or require further information regarding our refund policy, please feel free to contact us.
Thank you for choosing Football GHJ LLC, and we look forward to providing you with a better shopping experience!
